Blick ins E-Book:
“93% of all communication is nonverbal, only 7% of what we communicate to others comes as verbally spoken language. – You might have heard this one. It’s in the media, on the internet and a very common prayer of self-called communication coaches. Apart from being highly counterintuitive, this claim is based on a simple misconception of two very famous studies by psychologist Albert Mehrabian. […]”